Process

Discovery

During our first meeting, we will discuss your current situation and your financial goals. You will gain a better understanding of how our team works and the services we offer. 

Present Our Findings and Options

At our second meeting, we will let you know what you are doing well and what you could be doing better. A number of options will be presented to you, and you will be able to choose the option that best fits your objective and risk tolerance.

Account Opening

Depending on your specific needs, account paperwork will then be drawn up for your signature. Once signed, transfer authorizations will be submitted for the assets from your current institution to be transferred in-kind. The fees paid to your current advisor will then be directed to our team, as required, when future transactions take place on your account.

Wealth Plan 

A complete plan will be written up and reviewed with you. Depending on needs identified during the planning process, the plan will include investments, retirement needs, estate planning and tax planning, along with an action plan for you to follow. We will work with your professionals, such as your lawyer and accountant, to help put the action plan into effect. If you don’t have a professional network, we can refer you to someone who can help you.

After our initial meeting process, you can expect:

At three months: Face-to-face review
At six months: Service questionnaire
At nine months: Face-to-face review
Annually: Quarterly call and bi-annual review

Our Service Commitment

  • A team of professionals available each business day
  • Timely response to your enquiries; we commit to returning phone calls and
    e-mails within one business day
  • Semi-annual meetings to review your portfolio
  • Quarterly phone call to review financial goals and objectives
  • Access to additional resources and timely news
  • Our quarterly newsletter, Wealth Focus
  • Our monthly newsletter, The Informed Investor
  • Access to a network of lawyers, accountants and insurance dealers
  • A team committed to lifelong education through participation in industry courses and seminars
  • Confidentiality in our working relationship
  • Friendly, courteous and professional service